At Your Service

The staffs of New York City Ballet and the New York State Theater are dedicated to ensuring that every patron enjoys their experience with us to the fullest extent. Nearly 300 individuals are responsible for the safety, well-being and service of all who spend their professional working lives and leisure time in this great building.

The ushers, Box Office and Subscription staffs, security guards, House Managers and many others stand ready to answer your questions or direct you when needed.  Let us know how we can assist you.

IN NEED OF REFRESHMENT?: EXPRESS INTERMISSION SERVICE

Make your next visit to New York City Ballet even more enjoyable by pre-ordering your intermission refreshments in advance.

Click HERE to print out the pre-order form. Fill it out, bring it with you to the Theater, and submit it to any attendant at the Promenade Bar prior to the start of performance. Payment will be accepted at that time. When the curtain comes down for intermission, proceed to the center station of the Promenade Bar marked "Pre-orders for Intermission" to pick up your menu items. Salut!

WiFi Access

Wireless Internet Access has arrived at Lincoln Center and is available to the thousands of individuals who visit Lincoln Center's 6.3 acres annually. This free wireless internet access at all of the Center's outdoor public spaces is made possible through an agreement with Nokia in cooperation with Nokia Siemens Networks. Now all wireless devices compatible with the 802.11b/g standard including WiFi enabled laptops, cell phones and PDAs will be welcome. To use Lincoln Center's wireless network, you will need a laptop or handheld device with an 802.11/g compatible wireless card or built in 802.11b/g wireless capability. To connect to the WiFi nework: (1.) Search for available networks. (2.) Select Lincoln Center's wireless network. (3.) Launch your internet browser and you will automatically be connected to Lincoln Center's WiFi portal. Note: Lincoln Center understands that each computer and network card operates differently. For techical support, contact your PC or network card vendor.  For WiFi Network Terms and Conditions of Use and Privacy Policy, click HERE.